Peppermint is Litera’s modern, Microsoft-native CRM and ERM platform purpose-built for law firms. Designed to centralize client data and streamline relationship management, Peppermint delivers a 360-degree view of clients across Outlook, Teams, and mobile—meeting lawyers where they already work.
With seamless integration into Microsoft 365, Peppermint empowers law firms to manage contacts, track engagement, and automate workflows without switching between systems, creating a single view for each client. It leverages Microsoft's AI-powered sentiment analysis to help firms deliver more personal engagements and better target business development activities through data-driven decision-making. Whether launching marketing campaigns, managing client touchpoints, or collaborating on matters, Peppermint enhances productivity and client service at every stage.
Also fully integrated into Microsoft 365, Peppermint Case & Matter Management provides sophisticated matter management, surfacing key matter insights, tasks and activities for effortless matter management from inception to close.
Whether launching marketing campaigns, managing client touchpoints, or collaborating on matters, Peppermint enhances productivity and client service at every stage.
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Explore product details on our website https://www.litera.com/products/foundation-peppermint
Subprocessors
Subprocessors
- What policies and systems do you have for managing risk?
- How does risk management apply to employees?
- What happens in the event of an incident?
- Do you have the ability to logically segment or encrypt customer data such that data may be produced for a single tenant only, without inadvertently accessing another tenant's data?
- Do you allow tenants/customers to define password and account lockout policies for their accounts?








